Terms & Conditions

1. SERVICES

Happening Now Cleaning provides residential and/or commercial cleaning services as agreed upon at the time of booking. Services are limited to the scope described in the booking confirmation or written agreement. Any additional tasks requested on-site are subject to availability and additional charges.

We reserve the right to refuse or discontinue service if conditions are unsafe, unsanitary beyond reasonable expectations, or if aggressive, abusive, or inappropriate behavior is displayed.

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2. SCHEDULING & ACCESS

Clients agree to provide safe, timely access to the premises at the scheduled service time. Failure to provide access may result in a cancellation fee.

Clients are responsible for securing pets, valuables, and fragile items prior to service. Happening Now Cleaning is not responsible for damage caused by unsecured items.

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3. PRICING & PAYMENTS

All pricing is based on the information provided at booking. Prices may change if the condition of the property differs significantly from what was disclosed.

Payment is due upon completion of service unless otherwise agreed in writing. Accepted payment methods include [cash, card, invoice, etc.]. Late payments may be subject to additional fees.

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4. CANCELLATIONS & RESCHEDULING

We require a minimum of 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may be charged 50%–100% of the scheduled service fee.

No-shows will be charged the full-service amount.

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5. SATISFACTION GUARANTEE

Your satisfaction matters. If you are not satisfied with the service, you must notify us within 24 hours of service completion. We will address reasonable concerns by re-cleaning the affected area at our discretion.

Refunds are not guaranteed and are evaluated on a case-by-case basis.

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6. DAMAGE & LIABILITY

Happening Now Cleaning is insured and takes reasonable care while providing services. Any claims of damage must be reported within 24 hours of service completion.

We are not responsible for:

• Normal wear and tear

• Pre-existing damage

• Damage due to improper installation or faulty items

• Damage caused by client-provided cleaning products or equipment

Our liability is limited to the cost of the service provided.

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7. HEALTH & SAFETY

Clients must disclose any hazardous conditions, biohazards, mold, pests, or contagious illnesses prior to service. We reserve the right to cancel or adjust services for health and safety reasons.

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8. CLIENT RESPONSIBILITIES

Clients agree to:

• Provide accurate information during booking

• Maintain a safe working environment

• Communicate special instructions in advance

Failure to meet these responsibilities may result in service refusal or additional fees.

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9. EMPLOYEES & NON-SOLICITATION

All cleaners are employees or authorized contractors of Happening Now Cleaning. Clients agree not to solicit, hire, or contract with our staff directly during service or for 12 months thereafter.

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10. TERMINATION OF SERVICES

We reserve the right to terminate services at any time for violation of these Terms, non-payment, unsafe conditions, or inappropriate conduct.

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11. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the state/province in which Happening Now Cleaning operates.

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12. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.

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13. CONTACT INFORMATION

Happening Now Cleaning
706-584-4304

tfp@happeningnowinc.com
www.happeningnowcleaning.com

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